State Farm® Insurance Agent Stephen Couvillon

"I am so impressed with the promptness of receiving a reply to my question. Gaye was so very courteous, patient and helpful! She even gave me other information that I hadn't thought of asking! This is what makes me happy, the actual going above and beyond! We are so very happy to have such a caring insurance company!"

"Best customer service!"

"Great team at this office. Sarah and everyone I have worked with has been very helpful."

"Very communicative. Reach out and make sure everything is understood. Best prices! Very professional. I appreciate all their patience and time to explain all the ends and outs of the policy custom made for my needs. Thank you Steven and staff you guys are very helpful."

"Stephen and his team are by far the best in the business. I have had multiple challenges regarding my auto insurance and they have solved all of them with the highest degree of professionalism. I can’t recommend more strongly. They live in action not words."

"Hands down the best insurance office I’ve worked with. Supported me through a challenging claim and have always been courteous and helpful. Highly recommended"

"I'm very satisfied with the customer service and whenever I have a question, they have an answer for me. Their office is close to home. Hopefully, the insurance won't go up anymore at renewal."

"Both Sarah and Stephen have been amazing to work with! I have had many questions for them over the years as a renter, homeowner, business owner, traveler, etc and every time, they are able to answer and guide me with their extensive knowledge and experience. And for some of the more difficult and uncertain questions I’ve had, they have put even more time and energy into researching to make sure I have the confidence to make whatever life-decision is best for me while mitigating risk. Thanks y’all!"

"I typically dread dealing with insurance providers, but my experience with Stephen's team at State Farm has been nothing short of amazing. From the moment I first contacted them, they’ve been incredibly professional, responsive, and genuinely helpful. They took the time to understand my needs and offered rates that were far better than I expected. Consider me a customer for life. What sets them apart is their dedication to making the entire process smooth and hassle-free. I never felt like I was just another customer—they truly go above and beyond to ensure you’re getting the best possible coverage for your situation. Stephen and his team have changed my perception of what working with an insurance provider can be like. If you’re looking for an insurance team that combines great rates with exceptional service, look no further than Stephen's team at State Farm. Highly recommended!"

"Stephen is truly wonderful. Had a few questions about my policy and he not only answered them, but took the time to explain some other things that i was unaware of. He went above and beyond to take care of me. Stephen cares about his customers and you can tell."

"Stephen is by far the best agent I’ve had help me so far in the last 10 years of calling around for coverages ! Since day 1 he made it known he’s priority was to get me taken care off at all costs ! He’s shown nothing but dedication trough the past year that I’ve been insured trough you guys ! Anytime of the day or night Yu can count on Stephen answering and if by any chance he misses your call you can bet you’ll have a text with in 5 mins! I’m super satisfied with the help and treatment Ive gotten from State Farm but really the person responsible behind it is Stephen ! Starting a bussines is pretty stressful , too many things to deal with at the same time , when you have a bad agent representing you makes the process even harder , Stephen assured me he’d get me taken care of , he even went further and told me do not worry about any documentation that maybe be needed for sign on process with apartment complex, I’ll take care of that for you , anything they need I’ll provide , that lifted an immense amount of weight off my shoulders , overall I don’t have a single complaint , Stephen has been on top of he’s game since day 1 and really appreciate it !! Your the man Stephen !!"

"When l went and talked to Stephen Couvillon, the agent at State Farm Insurance company, he was a nice person treating well with me, easy to understand and he has had a friendly manner with me and more than what l heard,l recommend my friends to get insurance with State Farm"

"Stephen and Dan are great! Got me the best rate I've found."

"As someone who has worked in customer service for over 15 years I can confidently say Stephen is one of the absolute best at what he does. His communication is excellent, he takes the time to listen and help with any questions you may have and his team has continued to walk me through the process of getting the right insurance for my family. If I could put 10 stars I would. Thank you Stephen and your team for everything you do!"

"Stephen is always so responsive when I need help with my business policy!!"

"Only positive words to say, very helpful, very easy to work with, and made sure to call me back to confirming changes we made."

"Stephen Couvillon is fantastic and delivers exceptional service. Goes above and beyond."

"I have been a customer for years and have had excellent customer support and communication has been exceptional. Not only does this Agent have an excellent staff, but he goes over and beyond making sure each customer understands any pricing changes ( not up to the Agent- a company decision). I feel confident in choosing this Agent to help provide coverage for my property and my family. It is important to be able to develop a relationship with your Agency rather than dealing with a 1-800 company where you never talk to the same person twice. You will not be disappointed if you choose Stephen Couvillon State Farm as your Agency."

"Stephen and his staff have gone above and beyond helpful in getting my coverage as low as possible in a crazy economy. I’m a customer for life. Thank you!!!"

"This guy thinks he is way cooler than he really is. He seems to think he is the customer and I'm the seller........what happened to customer service? Anyone that raises my rates two times in a row, with no explanation, and then gets aggressive with me (both times) when I tell him I don't appreciate it, I think he knows what he can do with his attitude and ridiculously high prices. Why is it that these people think we cannot just switch companies and get a way better rate? Ego is all I can figure, anyway, I just switched and got the same insurance for cheaper. Thanks for truly nothing."

"Dan provides everything you need to know. Very fast and efficient. Coverage is absolute outstanding."

"As a new expat in America and Austin, I chanced upon Steven and his team to meet my vehicle and home insurance needs. The transparency, prompt communication, follow up, and professionalism experienced during all my contact with his team have been exemplary and top notch. I know I am getting the best and most competitive rates, coupled with excellent service. No need to shop around anymore! Special shout out to Dan Shomali for his inexhaustible patience in our dealings 😃"

"I just want to say that your employee Dan is great!!! Very thorough, friendly, patient, and professional. I was very happy with his service and he saved me a good chunk of money . I definitely recommend this company and Dan."

"I conducted business with Stephen and his wife Allison and I felt like I was dealing with a couple of fun family members! Straight forward and transparent to work with. If you are looking for an Insurance agency that really cares about their customers, you can't go wrong with Allison and Stephen Couvillon!"

"I don’t even care to shop around for different rates on insurance because the staff with Stephen at Stare Farm are always so attentive and take care of all of our car, home, life and renters insurance needs. They are always quick to respond too.!! The few times that we have had a claim over the last 20 years are always taken care of quickly, with no road blocks. Thank you Stephen for an amazing team!!"